10.1.6 Safe to install
Empowering Residents with Seamless Utility Management

DEWA offers a user-friendly platform for managing electricity and water services in Dubai, making utility tracking and payment effortless for residents.
DEWA by Dubai Electricity & Water Authority
DEWA, developed by the Dubai Electricity & Water Authority, is a comprehensive software application designed to make managing electricity and water services more convenient and efficient for users in Dubai.
Key Features:
- Bill Payment: Users can easily view and pay their electricity and water bills online through the DEWA app. This feature helps users avoid the hassle of visiting payment centers in person.
- Usage Monitoring: DEWA allows users to track their electricity and water consumption over time, enabling them to make informed decisions about their usage habits and potentially save on utility costs.
- Customer Support: The app provides access to customer support services, allowing users to report any issues or seek assistance with their electricity and water services.
- Service Requests: Users can conveniently submit service requests through the app, such as applying for new connections or reporting faults, making the process quick and hassle-free.
- Notifications: DEWA sends real-time notifications to users about important updates, such as bill due dates or service disruptions, helping users stay informed at all times.
Benefits of Using DEWA:
- Convenience: Users can manage their electricity and water services anytime, anywhere, through the user-friendly DEWA app.
- Cost Savings: By monitoring their usage and receiving insights through the app, users can identify opportunities to reduce their utility bills.
- Efficiency: The streamlined processes for bill payment and service requests save users time and effort compared to traditional methods.
- Reliability: With timely notifications and access to customer support, users can rely on DEWA to keep them informed and address any issues promptly.
Overview
DEWA is a Freeware software in the category Business developed by Dubai Electricity & Water Authority.
The latest version of DEWA is 10.1.6, released on 07/03/2024. It was initially added to our database on 09/24/2023.
DEWA runs on the following operating systems: Android/iOS.
Users of DEWA gave it a rating of 5 out of 5 stars.
Pros
- User-friendly mobile app interface
- Real-time monitoring of electricity and water usage
- Convenient bill payment options
- Access to historical usage data for better management
- Multiple payment channels available (credit card, bank transfer, etc.)
- Notifications and alerts for bill due dates and usage milestones
- Integration with smart home devices and services
- Responsive customer service
Cons
- Limited availability outside of the UAE
- Some features may not be fully accessible to all users depending on location
- App may experience occasional technical issues or downtime
- Requires internet access to use the mobile application
- Limited language support (predominantly in Arabic and English)
- Some users may find the bill explanations complex or unclear
FAQ
What is DEWA?
DEWA stands for Dubai Electricity and Water Authority, which is the utility company responsible for the generation, transmission, and distribution of electricity and water services in Dubai.
What services does DEWA provide?
DEWA provides a range of services including electricity and water supply, renewable energy initiatives, and smart grid technology.
How can I pay my DEWA bill?
You can pay your DEWA bill through various methods including online payment via the DEWA website or app, bank transfers, ATMs, or at authorized payment centers.
How can I track my DEWA consumption?
Customers can track their consumption through the DEWA app or website, where real-time billing and usage statistics are available.
What renewable energy options does DEWA offer?
DEWA offers several renewable energy options including solar power initiatives like the Mohammed bin Rashid Al Maktoum Solar Park.
How do I apply for a new DEWA connection?
To apply for a new connection, you need to submit an application through the DEWA website along with necessary documents such as identification and property ownership proof.
What should I do if there is a power outage?
In the event of a power outage, you should report it immediately through the DEWA app or customer service hotline to ensure prompt attention.
Can I set up a payment plan with DEWA?
Yes, DEWA provides options for customers to set up payment plans for outstanding bills; you can inquire about this through their customer service.
Does DEWA offer any assistance programs for low-income households?
Yes, DEWA has programs aimed at assisting low-income households with their utility bills. You can inquire about eligibility through their official channels.
What environmental initiatives does DEWA support?
DEWA supports various environmental initiatives including water conservation programs, energy efficiency awareness campaigns, and projects aimed at increasing the share of renewable energy in Dubai's energy mix.

Boris Weber
I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.
Latest Reviews by Boris Weber
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